DATE OF LAST CHANGE: July 31, 2018

Who we are

This website is owned and operated by Arden  Business Consulting, a sole proprietorship, owned by Nick Arden and located in Penticton, British Columbia, Canada, Our website address is:

What personal data we collect, and why we collect it


When visitors leave comments on the site, we collect the data shown in the comments form (name and email address), and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

If visitors choose to subscribe to our newsletters, we also collect payment information, which we keep on file in order to provide regular automatic renewals. Where a newsletter is selective in the information it provides, we also collect your content preferences.


There are two contact forms in the website – one for people wishing to make comments on the website content, and the other for people wishing to subscribe to our newsletters.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles and videos on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


We collect general (time, geo-locaton) but not personal information about visitors to the website.

Who we share your data with

We do not share your data with anyone without first obtaining your permission to do so.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Newsletter subscription details are processed using an established email marketing service. Payments are processed through an established payment service.

Our contact information

If you wish to contact us about any concerns you may have, you may do so using our contact form, or directly to

Additional information

How we protect your data

We do not have any special data protection procedures.

What data breach procedures we have in place

We do not have any special data breach procedures.

What third parties we receive data from

We do not receive any data from third parties.



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